Noticeboard

Covid19 Vaccine

High Mill Medical Practice will be administering the Oxford AstraZeneca covid19 vaccine to all those aged 80 and over as soon as possible. This is a good way to start the New Year and we are preparing for the delivery of this newest vaccine.

This vaccine has the advantage of being much easier to store and transport, which means it is easier to administer in local settings and to the people in the community aged 80 or over. When it is your turn to be vaccinated you will be contacted by the practice and we urge you to please take up the offer.

 

Practice Policies

Data Protection Notice
Locked blue folder

Data Protection Notice - Other rights

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available HERE or from reception.

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.



 
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