Noticeboard


Covid19 Vaccine

The age group the practice has been asked to vaccinate is only aged 80 and over. All other age groups will be lettered in order by NHS Scotland, and will receive vaccinations at mass vaccination centres across Lanarkshire.

Please direct any queries to the helpline on 0800 030 8013. Please do not contact your GP practice.

If you are an unpaid carer you will be eligible for the vaccine. Please follow the link below to register.

Unpaid Carers 

 

Practice Policies

Data Protection Notice
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Data Protection Notice - Other rights

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available HERE or from reception.

Violence Policy

The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons. Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety. In this situation we will notify the patient in writing of their removal from the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.



 
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